How can we help?
Contact the ClashBase team when you find a broken copy link, an image that does not load, a guide that needs clarification or an issue with one of the website tools. Clear reports help us investigate more quickly.
We aim to review genuine support and correction messages within a few business days.
What to include
For a base or army issue, include the page address, Town Hall or Builder Hall level and a short explanation of what happened. For a correction, identify the exact sentence or item and provide a reliable reference where possible. Never send a game password, recovery code, payment card number or other sensitive account information.
Privacy and advertising questions
For questions about analytics, cookies, advertising or personal data, use the same email address and include “Privacy” in the subject line. You can also review our Privacy Policy and change non-essential choices through the Cookie settings link in the footer.
Independent fan-made service
ClashBase cannot access Clash of Clans accounts and cannot help with lost villages, purchases, bans or official game support. Those requests should be sent through Supercell’s official support channels. ClashBase is not affiliated with, endorsed, sponsored or approved by Supercell.